Technology Platform
Enabling your business to achieve profitable growth globally!
Our technology platform consists of a series of web-based software application packages - like content editor, newsletter, forum, document exchange, etc. - that are designed to enable customers with their business process automation. ZINFI has the industry’s leading integrated marketing platform built on Microsoft’s ASP.NET platform.
Blogs & Forum
- Support for playing and uploading audio/vedio file as forum/topic/reply
- Support for text and image approval before display into forum
- Quick Reply
- Posting pages with several unique features
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Content Management
- Add, modify, delete and upload content
- Change fonts, and font sizes & styles
- Change indentation and insert tables
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Customer Relationship Management
- Track leads as they convert to opportunities
- CRM Map organizational hierarchy to user roles and access rights
- CRM Create teams with the ability to share management of accounts
- CRM Generate metrics on the success of lead generation efforts based on revenue
generated
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Deal Registration
- Define regions, territories, etc
- Implement specific lead escalation and review policies for your partners
- Set-up policies to escalate and route certain leads and opportunities
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Email Marketing
- Effective subscriber & newsletter management
- Preview, publish and send newsletters
- eCommerce Integration
- Bounced mail check
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Event Management
- Easy event management
- Automatic event calendar display
- Seamless event email marketing
- Multiple point access
- Easy event registration
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Help Desk
- Complete visibility into customer support cases
- View support cases in context of customer relationship
- Manage support team resource allocation
- Greater visibility of case status throughout the organization
- Easy-to-use, Web-based interface
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Learning Management
- Centralized knowledge management and built-in student enrollment & course management
- Topics Panel Control for direct access to chapters
- Student Account
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MDF Management
- Implement specific MDF allocation and review policies for your partners
- Set-up policies and allow your channel partners to submit requests for new marketing
programs
- Track ROI from each programs, and integrated with your Deal Registration policies
to ensure each marketing program is yielding world-class results
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Online Commerce
- Easy management of categories and sub-categories
- Effective product management
- Easy content management
- Integrated shopping cart
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Online Surveys
- Intuitive wizard interface to create surveys online and quickly
- Enterprise level survey management and functionality
- Tracks respondents, view results and send follow-up messages
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Project Management
- Track projects from start to finish
- Monitor projects tasks
- View projects in context of customer relationship
- Manage resource allocation
- Easy-to-use, Web-based interface
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