AUTOMATING PROFITABLE GROWTHTM

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AUTOMATING PROFITABLE GROWTHTM

Member Community Management

Member Community Management
If you are a business organization (profit or non-profit) trying to manage a group of stakeholders, e.g., employees, members, sponsors, contributors, etc., on a global basis, then ZINFI's Member Community Management (MCM) platform can help you automate your business process instantly. Our membership management module, event management, online content management tools and merchandizing platform can not only grow your community but also reduce your operational cost substantially. Our MCM platform integrates with other industry leading financial and tax software to allow you to grow your business with a lower amount of resources.

Business Objective
Modules
Benefits

Demand Generation Campaigns
Generate new opportunities from your existing install base of members or target new prospects to consider membership in your organization.

Member Communication & Collaboration
Keep your members informed of services and organization information, and engage them to build a thriving online community.

Event (Webinars & Seminars) Management
Run and seamlessly manage online and offline events through ZINFI's state-of-the-art event management module.

Online Media Archive & Management
Upload all your online and offline event content for on-demand consumption by your member community.

Membership Tracking & Renewal Management
Track interested prospects through an online dashboard system to determine appropriate marketing steps for conversion into members.

Lead Distribution & Management
Distribute leads to your partners from tradeshows and events that your team attends, and track progress through a global dashboard.

Project Tracking & Resource Management
Track your internal projects, billable hours, resources and project progress through an integrated online project management system.

Customer Help Desk Management
Track open tickets by member accounts, and manage member issues through a seamless online ticketing and help management system.

Add-On Integration
  • Microsoft Exchange
  • QuickBooks
Integrate ZINFI's PSA platform to other business platforms, e.g., Microsoft Exchange, QuickBooks, etc.